Privacy Policy

Welcome to Ashiana Mulberry Homes. Your privacy is very important to us. This Policy explains how we collect, use, disclose, and protect your personal information when you visit or use this website (ashianamulberryhomes.com) or contact us for enquiries.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: name, phone number, postal address, etc., when you fill enquiry forms, request brochures, or sign up for updates.
• Usage Data: information about how you use the website: pages visited, time spent, IP address, browser type, device information, and similar.
• Communications: records of your communication with us via phone, email, WhatsApp, or chat (for example, when you request a callback or site-visit).
• Cookies and Tracking Technologies: we may use cookies, pixel tags, web beacons, log files etc. to collect info about your usage, preferences, device & browser, to improve user experience.

2. How We Use Your Information

• Responding to your enquiries, requests, or feedback.
• Providing you with brochures, site visit appointments, price updates, project details, or other marketing communications (only if you consent).
• Improving our website, products, and services.
• Analytics and measuring website traffic.
• Compliance with legal requirements.
• Fraud detection, security, and other internal purposes.

3. Sharing / Disclosure of Information

We may share your information with:

• Our authorized channel partners, agents, or service providers who help operate the website, manage enquiries, marketing, site visits, or customer support.
• Legal authorities or courts, if required by law.
• Third parties when you give us prior consent.
• In case of a business transaction (merger, acquisition), your data may be transferred subject to requirements of this Privacy Policy.

We do not sell or rent personal data to unrelated third parties.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Better understand how you use the site.
• Remember your preferences.
• Enable certain features (e.g., form autofill).
• Improve speed, performance, and functionality of the site.

You can choose to disable cookies via your browser settings; however, disabling may reduce the functionality of some parts of the website.

5. Consent & Opt‐Out

By sharing your personal information with us (e.g. filling out an enquiry form), you consent to its collection and use as described in this Policy.

You may opt-out of marketing communications at any time by contacting us or following opt-out links if provided in communications.

6. Data Security

We take reasonable steps to protect the security of your personal information using appropriate technical and organisational measures to prevent unauthorized access, disclosure, modification or destruction.

However, no system is perfect, and while we strive to protect your data, we cannot guarantee that unauthorized access will never occur.

7. Retention of Information

We will retain your personal information for as long as necessary:

• to fulfill the purposes outlined in this Policy,
• to comply with legal obligations,
• for dispute resolution, or
• otherwise as permitted by law.

If you request deletion (where legally permitted), we will delete or anonymize your data unless retention is required by law.

8. Third‐Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for their content or privacy practices. Please check the privacy policies of such sites.

9. Updates to This Policy

We may update or modify this Privacy Policy from time to time. The "Last updated" date at top will indicate when changes were made. We will post any changes on this page. If changes are material, we might notify you through the contact information you provided or via a prominent notice.

10. Contact Us